We understand the frustration of waiting on hold when you ring us. Despite our best efforts, our phones are often inundated with calls. Despite allocating more resources, we realize we can’t cope with the demands. We sincerely apologize if we’ve let you down. 

We are moving to e-mail communication. Please select your preferred practice – Norwest or Carlingford- and just send an e-mail. We will likely to respond on the same day. Thank you for your patience and understanding.